AIRLINES
SYSTEM PROVIDERS
AIRPORTS
Industry Standards
Over 18 years in the global aviation industry developing industry standards that enable a streamlined global passenger experience
Compliance
Experience working with government regulation compliance for airlines, airports and system providers
Relationship Building
Strong network connections throughout the global aviation industry that include airlines, airports and system providers
Best Practices
Experience working with stakeholders to define industry best practices for all aspects of the passenger experience
Passenger Experience
Expertise working with airlines, governments, airports, advocacy groups and system providers to implement innovative technologies that reduce queues, minimize stakeholder costs and improve the passenger experience
Airline - Airport Collaboration
Bridging the gap between airlines and airports to break down silos and improve collaborative decision making
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With over 33 years of airline experience and over 18 years facilitating the development of industry standards, such as electronic ticketing, mobile boarding pass and baggage tracking, I have worked with the global aviation industry to implement innovative technologies that streamline the passenger experience and meet the needs of global government and accessibility regulations.
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